We hold a personal data to facilitate login and access to Socint services, and to provide data analysis and mapping products.
Our data used for research and analysis is drawn from a wide range of resources, including GIS systems, public opinion polls, newspapers, research papers, and social media platforms. We do not scrape and only utilise API accessed data which pertains to pages and profiles to ascertain what is driving public discourse and to assist campaigners and policy makers in adapting to the digital landscape.
We work with partners at all levels, from grassroots to governments to provide insight into the connected world.
Where public data on pages, groups, and profiles is acquired, it is done solely in line with the policy and legal requirements of the platforms providing the API access.
When you register you will be asked to provide personal details. This information is used to keep the users of our platform safe. You have full control over your profile and payments within the site.
We will proactively remove accounts which register with anonymous details as this is not permitted on our platform. We reserve the absolute right to suspend, restrict, or delete user accounts at all times, at our discretion.
Definitions and interpretation
a. the singular includes the plural and vice versa;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” is understood to mean “including without limitation”;
e. reference to any statutory provision includes any modification or amendment of it;
2. For purposes of the applicable Data Protection Laws, J J Patrick Limited is the “data controller”. This means that J J Patrick Limited determines the purposes for which, and the manner in which, your Data is processed.
1. We may collect the following Data, which includes personal Data, from you:
b. date of birth;
d. contact Information such as address information, email addresses and telephone numbers;
e. financial information such as credit / debit card numbers;
f. IP address (automatically collected);
How we collect Data
1. We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data that is given to us by you
1. J J Patrick Limited will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c. when you make payments to us, through this Website or otherwise;
d. when you elect to receive marketing communications from us;
e. when you use our services;
Data that is collected automatically
1. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
d. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
e. in gathering survey, polling, or other data for analytical purposes or for sharing as part of campaigns with the appropriate permissions.
1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
2. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
3. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
Who we share Data with
1. We may share your Data with the following groups of people for the following reasons:
a. any of our group companies or affiliates – to ensure the proper administration of our website and business;
b. our employees, agents and/or professional advisors – to facilitate the day to day running of the company and the completion of accounts, and to obtain advice from professional advisers where it is neccessary for either;
c. third party service providers who provide services to us which require the processing of personal data – to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
d. third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
Keeping Data secure
1. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
c. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected].
3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
1. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase – the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected].
3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Transfers outside the European Economic Area
1. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
2. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
3. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
Changes of business ownership and control
2. We may also disclose Data to a prospective purchaser of our business or any part of it.
3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling J J Patrick Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
4. This Website may place the following Cookies: Type of Cookie Purpose Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
5. You can find a list of Cookies that we use in the Cookies Schedule.
6. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
7. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
8. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
9. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.
3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
24 April 2019
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies:
Description of Cookie
We use this session cookie to remember you and maintain your session whilst you are using our website
We use the following functionality cookies:
Description of Cookie
We use this cookie to identify your computer and analyse traffic patterns on our website
Terms and conditions
Please read all
these terms and conditions.
As we can accept
your order and make a legally enforceable agreement without further
reference to you, you must read these terms and conditions to make
sure that they contain all that you want and nothing that you are not
These Terms and
Conditions will apply to the purchase of the services and goods by
you (the Customer or you). We are JJ Patrick Limited whose trading
name is Socint – Social Intelligence a company registered in
England and Wales under number 11941094 whose registered office is at
The Stable Yard, Vicarage Road, Stony Stratford, Buckinghamshire,
MK11 1BN with email address [email protected]; (the Supplier or
us or we).
These are the terms
on which we sell all Services to you. Before placing an order on the
Website, you will be asked to agree to these Terms and Conditions by
clicking on the button marked ‘I Accept’. If you do not click on
the button, you will not be able to complete your Order. You can only
purchase the Services and Goods from the Website if you are eligible
to enter into a contract and are at least 18 years old.
Consumer means an
individual acting for purposes which are wholly or mainly outside his
or her trade, business, craft or profession;
Contract means the
legally-binding agreement between you and us for the supply of the
means the Supplier’s premises or other location where the Services
are to be supplied, as set out in the Order;
Durable Medium means
paper or email, or any other medium that allows information to be
addressed personally to the recipient, enables the recipient to store
the information in a way accessible for future reference for a period
that is long enough for the purposes of the information, and allows
the unchanged reproduction of the information stored;
Goods means any
goods that we supply to you with the Services, of the number and
description as set out in the Order;
Order means the
Customer’s order for the Services from the Supplier as submitted
following the step by step process set out on the Website;
the terms which set out how we will deal with confidential and
personal information received from you via the Website;
Services means the
services advertised on the Website, including any Goods, of the
number and description set out in the Order;
Website means our
website https://socintukprod.wpengine.com on which the Services are advertised.
The description of
the Services and any Goods is as set out in the Website, catalogues,
brochures or other form of advertisement. Any description is for
illustrative purposes only and there may be small discrepancies in
the size and colour of any Goods supplied.
In the case of
Services and any Goods made to your special requirements, it is your
responsibility to ensure that any information or specification you
provide is accurate.
All Services which
appear on the Website are subject to availability.
We can make changes
to the Services which are necessary to comply with any applicable law
or safety requirement. We will notify you of these changes.
You must co-operate
with us in all matters relating to the Services, provide us and our
authorised employees and representatives with access to any premises
under your control as required, provide us with all information
required to perform the Services and obtain any necessary licences
and consents (unless otherwise agreed).
Failure to comply
with the above is a Customer default which entitles us to suspend
performance of the Services until you remedy it or if you fail to
remedy it following our request, we can terminate the Contract with
immediate effect on written notice to you.
When registering to
use the Website you must set up a username and password. You remain
responsible for all actions taken under the chosen username and
password and undertake not to disclose your username and password to
anyone else and keep them secret.
We retain and use
We may contact you
by using e-mail or other electronic communication methods and by
pre-paid post and you expressly agree to this.
Basis of Sale
The description of
the Services and any Goods in our website does not constitute a
contractual offer to sell the Services or Goods. When an Order has
been submitted on the Website, we can reject it for any reason,
although we will try to tell you the reason without delay.
The Order process is
set out on the Website. Each step allows you to check and amend any
errors before submitting the Order. It is your responsibility to
check that you have used the ordering process correctly.
A Contract will be
formed for the Services ordered only when you receive an email from
us confirming the Order (Order Confirmation). You must ensure that
the Order Confirmation is complete and accurate and inform us
immediately of any errors. We are not responsible for any
inaccuracies in the Order placed by you. By placing an Order you
agree to us giving you confirmation of the Contract by means of an
email with all information in it (ie the Order Confirmation). You
will receive the Order Confirmation within a reasonable time after
making the Contract, but in any event not later than the delivery of
any Goods supplied under the Contract, and before performance begins
of any of the Services.
Any quotation or
estimate of Fees (as defined below) is valid for a maximum period of
1 day from its date, unless we expressly withdraw it at an earlier
No variation of the
Contract, whether about description of the Services, Fees or
otherwise, can be made after it has been entered into unless the
variation is agreed by the Customer and the Supplier in writing.
We intend that these
Terms and Conditions apply only to a Contract entered into by you as
a Consumer. If this is not the case, you must tell us, so that we can
provide you with a different contract with terms which are more
appropriate for you and which might, in some respects, be better for
you, eg by giving you rights as a business.
Fees and Payment
The fees (Fees) for
the Services, the price of any Goods (if not included in the Fees)
and any additional delivery or other charges is that set out on the
Website at the date we accept the Order or such other price as we may
agree in writing. Prices for Services may be calculated on a fixed
price or on a standard daily rate basis.
Fees and charges
include VAT at the rate applicable at the time of the Order.
You must pay by
submitting your credit or debit card details with your Order and we
can take payment immediately or otherwise before delivery of the
We will deliver the
Services, including any Goods, to the Delivery Location by the time
or within the agreed period or, failing any agreement:
a. in the case of
Services, within a reasonable time; and
b. in the case of
Goods, without undue delay and, in any event, not more than 30 days
after the day on which the Contract is entered into.
In any case,
regardless of events beyond our control, if we do not deliver the
Services on time, you can require us to reduce the Fees or charges by
an appropriate amount (including the right to receive a refund for
anything already paid above the reduced amount). The amount of the
reduction can, where appropriate, be up to the full amount of the
Fees or charges.
In any case,
regardless of events beyond our control, if we do not deliver the
Goods on time, you can (in addition to any other remedies) treat the
Contract at an end if:
a. we have refused
to deliver the Goods, or if delivery on time is essential taking into
account all the relevant circumstances at the time the Contract was
made, or you said to us before the Contract was made that delivery on
time was essential; or
b. after we have
failed to deliver on time, you have specified a later period which is
appropriate to the circumstances and we have not delivered within
If you treat the
Contract at an end, we will (in addition to other remedies) promptly
return all payments made under the Contract.
If you were entitled
to treat the Contract at an end, but do not do so, you are not
prevented from cancelling the Order for any Goods or rejecting Goods
that have been delivered and, if you do this, we will (in addition to
other remedies) without delay return all payments made under the
Contract for any such cancelled or rejected Goods. If the Goods have
been delivered, you must return them to us or allow us to collect
them from you and we will pay the costs of this.
If any Goods form a
commercial unit (a unit is a commercial unit if division of the unit
would materially impair the value of the goods or the character of
the unit) you cannot cancel or reject the Order for some of those
Goods without also cancelling or rejecting the Order for the rest of
We do not generally
deliver to addresses outside England and Wales, Scotland, Northern
Ireland, the Isle of Man and Channels Islands. If, however, we accept
an Order for delivery outside that area, you may need to pay import
duties or other taxes, as we will not pay them.
You agree we may
deliver the Goods in instalments if we suffer a shortage of stock or
other genuine and fair reason, subject to the above provisions and
provided you are not liable for extra charges.
If you or your
nominee fail, through no fault of ours, to take delivery of the
Services at the Delivery Location, we may charge the reasonable costs
of storing and redelivering them.
The Goods will
become your responsibility from the completion of delivery or
Customer collection. You must, if reasonably practicable, examine the
Goods before accepting them.
Risk and Title
Risk of damage to,
or loss of, any Goods will pass to you when the Goods are delivered
You do not own the
Goods until we have received payment in full. If full payment is
overdue or a step occurs towards your bankruptcy, we can choose, by
notice to cancel any delivery and end any right to use the Goods
still owned by you, in which case you must return them or allow us to
You can withdraw the
Order by telling us before the Contract is made, if you simply wish
to change your mind and without giving us a reason, and without
incurring any liability.
This is a distance
contract (as defined below) which has the cancellation rights
(Cancellation Rights) set out below. These Cancellation Rights,
however, do not apply, to a contract for the following goods and
services (with no others) in the following circumstances:
a. goods that are
made to your specifications or are clearly personalised;
b. goods which are
liable to deteriorate or expire rapidly.
Right to cancel
Subject as stated in
these Terms and Conditions, you can cancel this contract within 14
days without giving any reason.
period will expire after 14 days from the day on which you acquire,
or a third party, other than the carrier, indicated by you, acquires
physical possession of the last of the Goods. In a contract for the
supply of services only (without goods), the cancellation period will
expire 14 days from the day the Contract was entered into. In a
contract for the supply of goods over time (ie subscriptions), the
right to cancel will be 14 days after the first delivery.
To exercise the
right to cancel, you must inform us of your decision to cancel this
Contract by a clear statement setting out your decision (eg a letter
sent by post, fax or email). You can use the attached model
cancellation form, but it is not obligatory. In any event, you must
be able to show clear evidence of when the cancellation was made, so
you may decide to use the model cancellation form.
You can also
electronically fill in and submit the model cancellation form or any
other clear statement of the Customer’s decision to cancel the
Contract on our website https://socintukprod.wpengine.com . If you use this
option, we will communicate to you an acknowledgement of receipt of
such a cancellation in a Durable Medium (eg by email) without delay.
To meet the
cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right to cancel before
the cancellation period has expired.
Services in the cancellation period
We must not begin
the supply of a service (being part of the Services) before the end
of the cancellation period unless you have made an express request
for the service.
cancellation in the cancellation period
Except as set out
below, if you cancel this Contract, we will reimburse to you all
payments received from you, including the costs of delivery (except
for the supplementary costs arising if you chose a type of delivery
other than the least expensive type of standard delivery offered by
Payment for Services
commenced during the cancellation period
Where a service is
supplied (being part of the Service) before the end of the
cancellation period in response to your express request to do so, you
must pay an amount for the supply of the service for the period for
which it is supplied, ending with the time when we are informed of
your decision to cancel the Contract. This amount is in proportion to
what has been supplied in comparison with the full coverage of the
Contract. This amount is to be calculated on the basis of the total
price agreed in the Contract or, if the total price were to be
excessive, on the basis of the market value of the service that has
been supplied, calculated by comparing prices for equivalent services
supplied by other traders. You will bear no cost for supply of that
service, in full or in part, in this cancellation period if that
service is not supplied in response to such a request.
Deduction for Goods
We may make a
deduction from the reimbursement for loss in value of any Goods
supplied, if the loss is the result of unnecessary handling by you
(ie handling the Goods beyond what is necessary to establish the
nature, characteristics and functioning of the Goods: eg it goes
beyond the sort of handling that might be reasonably allowed in a
shop). This is because you are liable for that loss and, if that
deduction is not made, you must pay us the amount of that loss.
If we have not
offered to collect the Goods, we will make the reimbursement without
undue delay, and not later than:
a. 14 days after the
day we receive back from you any Goods supplied, or
b. (if earlier) 14
days after the day you provide evidence that you have sent back the
If we have offered
to collect the Goods or if no Goods were supplied or to be supplied
(ie it is a contract for the supply of services only), we will make
the reimbursement without undue delay, and not later than 14 days
after the day on which we are informed about your decision to cancel
We will make the
reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in
any event, you will not incur any fees as a result of the
If you have received
Goods in connection with the Contract which you have cancelled, you
must send back the Goods or hand them over to us at PO Box 1561,
Northhampton, NN7 9DA without delay and in any event not later than
14 days from the day on which you communicate to us your cancellation
of this Contract. The deadline is met if you send back the Goods
before the period of 14 days has expired. You agree that you will
have to bear the cost of returning the Goods.
For the purposes of
these Cancellation Rights, these words have the following meanings:
a. distance contract
means a contract concluded between a trader and a consumer under an
organised distance sales or service-provision scheme without the
simultaneous physical presence of the trader and the consumer, with
the exclusive use of one or more means of distance communication up
to and including the time at which the contract is concluded;
b. sales contract
means a contract under which a trader transfers or agrees to transfer
the ownership of goods to a consumer and the consumer pays or agrees
to pay the price, including any contract that has both goods and
services as its object.
We have a legal duty
to supply the Goods in conformity with the Contract, and will not
have conformed if it does not meet the following obligation.
Upon delivery, the
a. be of
b. be reasonably fit
for any particular purpose for which you buy the Goods which, before
the Contract is made, you made known to us (unless you do not
actually rely, or it is unreasonable for you to rely, on our skill
and judgment) and be fit for any purpose held out by us or set out in
the Contract; and
c. conform to their
It is not a failure
to conform if the failure has its origin in your materials.
We will supply the
Services with reasonable skill and care.
In relation to the
Services, anything we say or write to you, or anything someone else
says or writes to you on our behalf, about us or about the Services,
is a term of the Contract (which we must comply with) if you take it
into account when deciding to enter this Contract, or when making any
decision about the Services after entering into this Contract.
Anything you take into account is subject to anything that qualified
it and was said or written to you by us or on behalf of us on the
same occasion, and any change to it that has been expressly agreed
between us (before entering this Contract or later).
termination and suspension
continues as long as it takes us to perform the Services.
Either you or we may
terminate the Contract or suspend the Services at any time by a
written notice of termination or suspension to the other if that
a. commits a serious
breach, or series of breaches resulting in a serious breach, of the
Contract and the breach either cannot be fixed or is not fixed within
30 days of the written notice; or
b. is subject to any
step towards its bankruptcy or liquidation.
On termination of
the Contract for any reason, any of our respective remaining rights
and liabilities will not be affected.
Successors and our
Either party can
transfer the benefit of this Contract to someone else, and will
remain liable to the other for its obligations under the Contract.
The Supplier will be liable for the acts of any sub-contractors who
it chooses to help perform its duties.
the control of either party
In the event of any
failure by a party because of something beyond its reasonable
a. the party will
advise the other party as soon as reasonably practicable; and
b. the party’s
obligations will be suspended so far as is reasonable, provided that
that party will act reasonably, and the party will not be liable for
any failure which it could not reasonably avoid, but this will not
affect the Customer’s above rights relating to delivery (and the
right to cancel below).
Your privacy is
critical to us. We respect your privacy and comply with the General
Data Protection Regulation with regard to your personal information.
These Terms and
Conditions should be read alongside, and are in addition to our
(https://socintukprod.wpengine.com/privacy) and cookies policy
For the purposes of
these Terms and Conditions:
Protection Laws’ means any applicable law relating to the
processing of Personal Data, including, but not limited to the
Directive 95/46/EC (Data Protection Directive) or the GDPR.
b. ‘GDPR’ means
the General Data Protection Regulation (EU) 2016/679.
Controller’, ‘Personal Data’ and ‘Processing’ shall have
the same meaning as in the GDPR.
We are a Data
Controller of the Personal Data we Process in providing the Services
and Goods to you.
Where you supply
Personal Data to us so we can provide Services and Goods to you, and
we Process that Personal Data in the course of providing the Services
and Goods to you, we will comply with our obligations imposed by the
Data Protection Laws:
a. before or at the
time of collecting Personal Data, we will identify the purposes for
which information is being collected;
b. we will only
Process Personal Data for the purposes identified;
c. we will respect
your rights in relation to your Personal Data; and
d. we will implement
technical and organisational measures to ensure your Personal Data is
For any enquiries or
complaints regarding data privacy, you can contact our Data
Protection Officer at the following e-mail address:
The Supplier does
not exclude liability for: (i) any fraudulent act or omission; or
(ii) death or personal injury caused by negligence or breach of the
Supplier’s other legal obligations. Subject to this, we are not
liable for (i) loss which was not reasonably foreseeable to both
parties at the time when the Contract was made, or (ii) loss (eg loss
of profit) to your business, trade, craft or profession which would
not be suffered by a Consumer – because we believe you are not
buying the Services and Goods wholly or mainly for your business,
trade, craft or profession.
jurisdiction and complaints
(including any non-contractual matters) is governed by the law of
England and Wales.
Disputes can be
submitted to the jurisdiction of the courts of England and Wales or,
where the Customer lives in Scotland or Northern Ireland, in the
courts of respectively Scotland or Northern Ireland.
We try to avoid any
dispute, so we deal with complaints as follows: If a dispute occurs
customers should contact us to find a solution. We will aim to
respond with an appropriate solution within 5 days.
These terms and
conditions were created using a document from Rocket Lawyer